FAQ
Questions? We’ve got answers.
Everything you need to know about LitEmojis, from how they’re made and powered to Collector Cards, shipping, returns, and more.
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What is a LitEmoji?
A LitEmoji is a 3D-printed LED accent light designed to bring a little personality—and a little light—to your space. Each LitEmoji features a unique design, is individually assembled, and includes its own Collector Card with a Design ID connecting it to the LitEmojis Collection.
Display one on its own, find the design that feels most like you, or collect your favorites. Light Up Your Personality.
How big are LitEmojis?
Most standard LitEmojis are approximately 4.75 inches tall and 1.5 inches deep, with the width varying by design.
Because each LitEmoji has its own shape and proportions, exact dimensions may vary slightly. Specific dimensions are listed on each product page.
How are LitEmojis made?
Each LitEmoji is 3D printed and individually assembled with its LED lighting components and diffuser to bring the design to life.
Because of the 3D-printing process, you may notice subtle variations in layer texture or finish from one LitEmoji to another. These small variations are a natural part of how each LitEmoji is made and help make every piece uniquely yours.
How are LitEmojis powered?
LitEmojis are powered through a USB-C connection, making them easy to plug into a compatible USB power source.
Simply connect your LitEmoji, switch it on, and let it light up your space.
Does a USB-C cable or power adapter come with it?
A USB-C cable and power adapter are not included with your LitEmoji.
LitEmojis are designed to work with compatible USB-C power cables and standard USB power sources you may already have at home. This helps reduce unnecessary accessories and packaging while keeping your LitEmoji simple to power.
What is the Collector Card?
Every LitEmoji includes its own Collector Card, created specifically for that design.
The card identifies your LitEmoji by name, Collection, and unique Design ID, and serves as a collectible companion to your LitEmoji. Keep it with your collection as new designs and Collections are released.
What is a Design ID?
Every LitEmoji design is assigned its own unique Design ID, such as EMJ-001.
The Design ID identifies that specific design within the LitEmojis Collection and appears on its Collector Card. As the LitEmojis universe grows, the Design ID provides a permanent way to identify and track each design across Collections and future releases.
Are LitEmojis limited editions?
Not all LitEmojis are limited editions. Many designs are part of our regular Collections, while others may be released in limited quantities or for a limited time.
From time to time, a LitEmoji may also be retired. Once a design is officially retired, it will no longer be produced, making the LitEmojis already out in the world the final examples of that design.
Limited-edition and retired status will be clearly identified so collectors can follow the history of each design.
Can I collect designs from different collections?
Absolutely! LitEmojis are designed to be mixed, matched, and collected across Collections.
Each Collection introduces new designs while remaining part of the larger LitEmojis family. Choose the LitEmojis that speak to you, collect an entire Collection, or build a collection that’s completely your own.
Are LitEmojis safe for indoor use?
Yes. LitEmojis are designed for indoor use as decorative LED accent lights.
Place your LitEmoji on a stable surface and use it with a compatible USB power source. As with any electrical product, keep it away from water, excessive heat, and other conditions that could damage the light or its electrical components.
Can I use a LitEmoji as a night light?
LitEmojis can add a fun, gentle glow to a bedroom or other space, but they are designed as decorative LED accent lights rather than dedicated night lights.
If you choose to leave your LitEmoji illuminated for extended periods, always use it with a compatible USB power source and follow the recommended care and safety instructions.
Can LitEmojis be used outdoors?
They are not weatherproof or waterproof. Keep your LitEmoji away from rain, moisture, excessive heat, direct exposure to the elements, and other conditions that could damage the light or its electrical components.
How long does shipping take?
Orders are typically processed and prepared for shipment within 2 business days. Once your order ships, delivery time will depend on the shipping method and destination.
You’ll receive tracking information when available so you can follow your LitEmoji on its way to you. For additional details, please see our Shipping Policy.
What if my LitEmoji arrives damaged or defective?
We want to make it right. If your LitEmoji arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.
Include your order number and, when possible, photos of the product and packaging so we can evaluate the issue and determine the best solution. For additional details, please see our Refund Policy.
Can I return a LitEmoji?
Yes. We accept returns of eligible LitEmojis within 30 days of receiving your order.
Returned items must meet the requirements outlined in our Refund Policy, including being in their original condition and packaging. Please contact us before sending a return so we can provide the appropriate instructions.
Do you ship internationally?
Not yet. At this time, LitEmojis ships to eligible addresses within the United States only.
We hope to bring LitEmojis to more places in the future, so stay tuned as we expand our shipping options.
Will you release more designs?
Absolutely! New LitEmojis and Collections are already part of the plan.
We’ll continue introducing new designs, seasonal releases, special editions, and other surprises as the LitEmojis Collection grows. Join the LitEmojis Community to be among the first to hear about new releases and collector news.
How can I contact LitEmojis?
We’d love to hear from you! If you have a question about a LitEmoji, an order, or anything else, simply visit our Contact page and send us a message.
We’ll get back to you as soon as possible.